Privacy Policy
Daerisoft Co., Ltd. (“Company”) — Effective date: 2025-08-26
1. Items of Personal Information Collected
- Required: email address, mobile phone number
- Optional (separate consent): date of birth, gender
- Service use: device information, IP address, logs, usage history
- Payment: payment method information, transaction history
- Sensitive data (location): collected only with separate consent where required
Legal basis: consent, performance of contract, and legal obligation compliance.
2. Purpose of Processing
- Service provision and account management
- Payment processing and refund handling
- Customer support and complaint handling
- Service improvement and security monitoring
- Marketing information (only with separate consent)
3. Retention and Processing Period
Personal data is destroyed without delay once the purpose is achieved. However, statutory retention applies:
- Contracts and withdrawal records: 5 years
- Payments and supply records: 5 years
- Consumer complaints: 3 years
- Access logs: 3 months
4. Provision to Third Parties
Personal data is not provided to third parties except:
- with user consent
- when required by law
- for payment settlement
5. Outsourcing of Processing
We may outsource data processing to ensure service operation and require contractual safeguards under applicable law.
6. Overseas Transfer of Personal Data
Data may be stored or processed on overseas servers or by foreign service providers. In such cases, we will notify users in advance and obtain consent where required by law.
7. Destruction of Personal Data
Electronic records are permanently deleted using irreversible methods. Paper documents are shredded or incinerated.
8. Rights of Users
- Access to personal data
- Correction or deletion
- Processing suspension
- Consent withdrawal
Requests may be submitted via customer support or the Data Protection Officer.
9. Cookies
We use cookies to improve user experience. Users may refuse cookies through browser settings, though some services may be limited.
10. Security Measures
- Encryption and access control
- Security monitoring systems
- Minimization of access rights
- Regular employee training
11. Data Protection Officer
- Name: Yongbok Lee
- Department: Policy Support Team
- Title: Director
- Phone: +82-70-4134-8986
- Email: privacy@daerisoft.com
- Address: 186 Gasan digital 1-ro, Geumcheon-gu, Seoul, Republic of Korea
12. Changes to Policy
Changes will be announced at least 10 days in advance via website notice.