Privacy Policy
I. Categories of Personal Information Collected and Methods of Collection
We may collect the following information for account registration, customer support, and service delivery.
- Required: email address, mobile phone number
- Optional: date of birth, gender
- During service use: device information (model, OS version, device identifier, etc.), IP address, location information, access time, and usage logs
- For payments: credit card information, carrier information, purchase history, and other payment details
- For refunds/restores: email address, purchase verification details, and identity verification information as needed
Methods of collection: sign-up and consent flows, events/promotions (with separate consent), automatic collection via partner platforms, and information provided during customer support interactions.
II. Purposes of Collection and Use
- To provide notices and handle complaints; to secure channels for communication
- To provide paid services, fulfill contracts, resolve disputes, process payments and refunds
- To inform you about new services and events
- To provide content and identity verification services (e.g., ID/PW retrieval)
III. Sharing and Provision to Third Parties
We do not provide personal information to third parties beyond the stated purposes without consent or a legal basis. Exceptions include:
- Where necessary for billing and settlement
- For statistics, academic research, or market research in de-identified/aggregated form
- Upon lawful requests from investigative authorities
- Where required by special laws (e.g., Real Name Financial Transactions Act, Telecommunications Business Act)
When partnering or outsourcing, we will disclose the recipient, purpose, and items provided in advance and obtain consent where required.
IV. Outsourcing of Processing
We may entrust personal information processing to service providers as necessary and require appropriate safeguards by contract in accordance with applicable law.
V. Retention and Use Period
As a rule, we retain personal information until account deletion and then promptly destroy it after the purpose is fulfilled. To prevent misuse, certain data may be kept for three (3) months after withdrawal. We also retain information as required by law:
- Records of contracts and withdrawals: 5 years
- Records of payments and supply of goods/services: 5 years
- Records of consumer complaints and dispute resolution: 3 years
- Identity verification records: 6 months
- Access logs and visit records: 3 months
VI. Destruction Procedures and Methods
When the purpose is achieved, we promptly destroy personal information. Electronic files are permanently deleted using irreversible methods; paper documents are shredded or incinerated.
VII. User and Legal Guardian Rights & How to Exercise Them
Users and legal guardians may request to view, correct, delete, or withdraw membership regarding their personal information (including for children under 14). Requests via our website or to the Data Protection Officer will be handled without undue delay.
VIII. Cookies and Automated Collection; How to Refuse
We may use cookies and similar technologies. You can refuse or manage cookies through your browser settings; doing so may affect certain service features.
IX. Technical and Managerial Safeguards
- Password protection and encryption (where applicable)
- Security systems against hacking, data backups, and anti-malware programs
- Minimum necessary access for personnel and regular training
- Operation of a dedicated data-protection function
The Company is not responsible for leaks caused by user negligence or issues beyond our reasonable control on the internet.
X. Inquiries and Complaints
For questions or complaints about personal information, please contact:
- Name: Yongbok Lee
- Department: Policy Support Team
- Title: Director
- Phone: +82-70-4134-8986
- Email: killer@daerisoft.com
- Address: Daerisoft, Suite 1206, 12F, 186 Gasan digital 1-ro, Geumcheon-gu, Seoul, Republic of Korea
You may also seek assistance from relevant authorities such as KISA (dial 118), the Personal Information Protection Commission, the Supreme Prosecutors’ Office (Cybercrime), or the National Police Agency (Cyber Bureau).
XI. Miscellaneous
We are not responsible for the privacy practices of external websites linked from our services. You are responsible for ensuring the accuracy of information you provide; providing inaccurate or third-party information may result in disadvantages or account restrictions.
XII. Duty to Notify Changes
In the event of changes due to laws, policies, or security technologies, we will announce the reason and details at least ten (10) days prior to the effective date on our website.
Announcement date:
Effective date: