Terms of Service
Article 1 Purpose
The purpose of these Terms of Service is to stipulate the basic matters concerning the use of Services between Daerisoft Co., Ltd. (the “Company”) and service users (“Users”) who use all game services, websites, and other related services (“Services”) provided by the Company through devices.
Article 2 Definition of Terms
- User: a person (including members and non-members) who has entered into a use agreement under these Terms and uses all games and related services provided by the Company.
- Content: all digitally produced materials related to the Services, including games, network services, applications, game money, and game items provided by the Company for use through devices.
- Device: any device such as a PC, mobile phone, smartphone, PDA, tablet, portable game console, or console game machine that can download, install, and use the Content.
- Application: programs downloaded or installed through the Devices described above to use the Services provided by the Company.
- Service: all services provided by the Company that allow for ranking registration, post creation, purchase of game money or items, and use of network games through wired/wireless networks.
- Nickname: a combination of letters or numbers selected by the User and granted by the Company for User identification and service use.
- Nickname Information: general information including information entered or agreed to by the User upon registration, and game information including the User’s service characters, items, experience points, etc.
Terms not defined above shall follow the provisions of relevant laws and service-specific policies; matters not defined shall be subject to general commercial practices.
Article 3 Effect, Application, and Amendment of the Terms
(1) These Terms become effective when the Company specifies them on its website or within the content for service use, and the User installs and runs the content.
(2) Agreeing to these Terms means agreeing to regularly visit the homepage to check for any changes.
(3) The Company may amend these Terms to improve User rights and obligations or to reflect changes in laws. Amended terms will be notified on the Company’s website for seven (7) days (or thirty (30) days for material changes) prior to the effective date and take effect on the application date.
(4) If the Company revises the Terms, the User may refuse to agree to the revised Terms and may stop using the Service and withdraw. If the User does not express refusal within thirty (30) days from the effective date, the User is deemed to have agreed.
Article 4 Rules Outside the Terms
Matters not specified herein shall be governed by applicable laws including the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Telecommunications Business Act, the Criminal Act, the Civil Act, and others. Rights and obligations may also be governed by Paid Service Terms of Use, service operation policies, and other policies set by the Company.
Article 5 Establishment of the Service Use Agreement
(1) The use agreement is established when the User applies by installing the Application and agreeing to the Terms, and the Company approves the application.
(2) Consent is indicated by agreeing to “I agree to the Daerisoft Game Service Terms of Service” after confirming the Terms posted on the Company’s homepage, or by agreeing to the collection and use of personal information within the Application at the time of application for service use. The agreement is established simultaneously with the execution of the Application. If the Application was run without this consent procedure prior to the effective date of the revised Terms, the User shall be deemed to have agreed to these Terms. Users who do not agree may withdraw by logging out and deleting the Application.
Article 6 Protection and Use of Personal Information
(1) The Company strives to protect Users’ personal information as prescribed by law. Protection and use of personal information are governed by relevant laws and the Company’s Privacy Policy. The Privacy Policy does not apply to linked sites other than the Company’s official site.
(2) Depending on the nature of the Service, information introduced by the User, such as nicknames and photos, may be disclosed.
(3) If necessary for identity verification, the Company may request identification with notice of purpose, will not use it for any other purpose, and will destroy it without delay upon achieving the purpose.
(4) The Company will not provide personal information to third parties without consent, except where required by law.
Article 7 Obligations of the Company
(1) The Company shall handle justified opinions or complaints within a reasonable period; if prompt handling is difficult, it shall notify the reason and schedule.
(2) The Company shall protect personal information, including account information, from leakage and shall not disclose or provide it to third parties.
(3) For continuous and stable services, the Company shall use best efforts to repair or restore failures or data loss without delay unless unavoidable (e.g., natural disasters, emergencies, or technical defects).
Article 8 Obligations of the User
(1) Users must comply with these Terms, Company rules, and notices, and must not interfere with the Company’s business or damage its reputation.
(2) Users must comply with relevant laws such as the Youth Protection Act; violations may be punished under the law.
(3) Users may not conduct business activities using the Service without prior consent; resulting damages may lead to use restrictions and claims for damages.
(4) Users must frequently check notices and amendments on the Company’s homepage.
Article 9 Copyright of Posts
(1) Rights and responsibilities for works posted by Users belong to the Users.
(2) Copyright and other IP rights for works created by the Company belong to the Company.
(3) The Company may delete or refuse registration of posts that: (i) defame or invade privacy; (ii) may interfere with stable operation; (iii) are related to crime; or (iv) infringe IP or other rights of the Company or third parties.
Article 10 Provision of Information and Advertisement Placement
(1) The Company may place advertisements to maintain the Service; Users agree to exposure to such ads.
(2) The Company is not liable for any loss arising from participation in, communication with, or transactions related to third-party advertisements.
(3) For service improvement or introductions, the Company may request additional personal information; Users may accept or refuse.
(4) With prior consent, the Company may send advertisements and information via SMS, push notifications, or e-mail; Users may opt out at any time.
Article 11 Provision of Services
(1) The agreement is deemed established when Users agree to these Terms, download the Company’s game, or use Content through the network; certain services may commence from a designated date.
(2) The Company may provide game services and additional services as specified herein.
(3) The Company may classify User levels and differentiate service usage (time, frequency, scope).
Article 12 Use of Services
(1) In principle, the Service is provided 24/7, barring business/technical obstacles; temporary suspensions for maintenance or similar reasons may occur with prior homepage notice.
(2) Urgent and unavoidable reasons may require restriction/suspension without prior notice, followed by notice thereafter.
(3) Regular maintenance schedules will be announced on the homepage.
(4) The Service may be suspended due to force majeure (war, incidents, natural disasters, national emergencies), power outages, facility failures, congestion, or telecom maintenance; the reason and period will be notified before or after the fact.
(5) Services are provided via dedicated applications or network; separate carrier fees may apply.
(6) Paid services are available after paying the specified fees; additional carrier or platform charges may apply.
(7) Changing devices/numbers or using international roaming may limit functionality; the Company bears no responsibility in such cases.
(8) The Company may restrict usage time per law or policy and is not responsible for related matters.
Article 13 Change and Suspension of Services
(1) The Company may change services for operational/technical needs; content and dates of change will be notified in advance (or after, if unavoidable due to critical bugs, equipment defects, or urgent security issues).
(2) If necessary to suspend the entire Service due to market environment, technical needs, decreased preference, or other planning/operational urgency, the Company may announce suspension thirty (30) days in advance via homepage, app launch screen, or in-game notices. Users may not demand continued provision or compensation for suspension.
(3) The Company may restrict/suspend all or part of the Service in cases of: (i) force majeure; (ii) power/facility failures or surges; (iii) unavoidable construction/maintenance; or (iv) the Company’s circumstances.
(4) The Company is not responsible for problems arising from changes/suspension of Services.
Article 14 Restriction on Service Use
Users must not engage in the following acts; violations may result in restrictions, deletion of related information, or other measures:
- Registering false information or deceiving others.
- Using another person’s information.
- Altering Company programs without authorization, hacking servers, tampering with websites or posted information, or abnormal use.
- Impersonating Company staff.
- Abusing program bugs.
- Abnormally acquiring/transferring/selling cyber assets (IDs, characters, items, currency).
- Harming or intentionally interfering with the Service.
- Conducting business using the Service without prior consent.
- Reproducing information for non-service purposes without consent; using for publication/broadcasting; or providing to third parties.
- Infringing others’ IP rights.
- Disseminating obscene/lewd content in violation of law.
- Disseminating content for or inciting criminal acts, or violating public order/morals.
- Disseminating highly insulting/personal content infringing on honor/privacy.
- Harassing/threatening other Users or causing persistent distress.
- Collecting/storing others’ personal information without approval.
- Acts objectively judged to be related to crimes.
- Violating these Terms or other Company rules.
- Other acts violating applicable laws.
Article 15 Purchase, Usage Period, and Use of Paid Content
(1) Users may purchase paid content per each app store operator’s payment policy; prices and methods follow carrier/platform/app-store policies and may differ.
(2) Paid content purchased within the game service can be used only on the device where the Application was downloaded or installed.
(3) The usage period of paid content shall, in principle, be one (1) year unless otherwise specified at purchase. After the applicable period elapses, the right to use such content expires. Paid content may be used only by the User’s own account as separately notified by the Company and may not be transferred, lent, or sold.
Article 16 Payment
(1) Content prices are charged according to carrier/app-store policies; limits may be imposed/adjusted per Company, payment partners, or government guidelines.
(2) The Company is not liable for third-party payments arising from the User’s failure to set or safeguard passwords on devices or open markets.
Article 17 Withdrawal of Subscription and Refund of Purchase Price
(1) Users may withdraw (cancel) within seven (7) days from contract date or availability, except where restricted by law (e.g., items provided free via gifts/events, used items, or items deemed used). The Company will notify such restrictions at purchase per applicable laws.
(2) Withdrawal is restricted for: (i) items used immediately upon purchase or applied immediately; (ii) items acquired without payment during normal use; (iii) bundle items where benefits have been used; (iv) partially used bundles; (v) capsule/probability items where opening constitutes use.
(3) Refunds follow each app store operator’s policy by OS.
(4) Paid content obtained as in-game rewards or via Company/affiliate events (without normal purchase history) is non-refundable.
(5) Withdrawal/refund processing requires consent to personal information handling and purchase history confirmation; the Company may contact the User and request additional proof.
(6) If a minor pays without a legal representative’s consent, the minor or representative may cancel, subject to exceptions (e.g., permitted disposal property or deceptive age). Determination is based on the name of the payment method holder; documentation proving minor/representative status may be required.
(7) Payments are processed via open market operators; overpayment refunds should in principle be requested from them. If possible under their policies, the Company may request processing on the User’s behalf.
(8) For gifts, cancellation/refund is generally not possible except for defects; defect refunds are available only to the sender.
(9) The Company will endeavor to complete refunds as soon as possible from receipt of required documents.
Article 18 Effect of Withdrawal of Subscription
The Company will refund payment within three (3) business days from receiving returned goods, etc., or, for methods requiring receipt confirmation, within three (3) business days from confirmation. If delayed, default interest will be paid as stipulated by applicable laws.
Article 19 Refund of Overpayment
(1) Overpayments due to the Company’s intent or negligence will be refunded; if due to the User’s intent/negligence, reasonable refund costs shall be borne by the User.
(2) As payments are processed via open markets, overpayment refunds should in principle be requested from the open market operator; where possible, the Company may request processing.
(3) Fees from downloading or network use (call/data charges) may be excluded from refunds.
Article 20 Termination of Agreement and Suspension of Service Use
(1) Users may terminate at any time by withdrawing membership; upon withdrawal, all content information is deleted and cannot be recovered.
(2) The Company may terminate or suspend use for: false registration; intentional obstruction; using another’s ID/password; mass transmissions/ads disrupting operations; virus distribution; defamation or disadvantage; IP infringement; commercial reproduction/distribution or impersonation; posting obscene materials/linking to obscene sites; or other policy violations.
(3) Upon termination/suspension, Users cannot use downloaded content and cannot receive refunds for already paid purchase prices, data charges, or monthly fees.
Article 21 Damages
(1) The Company is not responsible for damages incurred by Users in connection with the use of free services, except where attributable to the Company’s fault.
(2) Where individual services are provided by a partner and the User agrees to that service’s terms, the individual service provider is responsible for damages caused by its fault.
(3) Users shall compensate the Company for damages caused by violations of these Terms or during use of the Service.
(4) If third parties raise claims due to a User’s illegal acts or violations, the User shall indemnify the Company and, if not indemnified, compensate for all resulting damages.
Article 22 Disclaimer
(1) The Company is exempt from responsibility if services cannot be provided due to natural disasters or equivalent force majeure.
(2) The Company is exempt for damages caused by unavoidable maintenance, replacement, inspection, or construction of service facilities.
(3) The Company is not responsible for suspension or disruption of the Service due to the User’s fault; the Company is exempt if a telecommunications provider suspends or fails to provide services normally.
(4) The Company is not responsible for the reliability or accuracy of information, data, or facts posted by Users.
(5) The Company has no obligation to intervene in disputes between Users or between a User and a third party and bears no responsibility for resulting damages.
(6) Free services and content are excluded from damages, except for damages caused by the Company’s intent or gross negligence.
(7) The Company is not responsible for the User’s failure to obtain expected scores, rankings, etc., and is exempt from damages arising from selection or use of the Service.
(8) The Company is not responsible for loss of in-game experience points, level, items, or in-game currency, except where caused by the Company’s negligence.
(9) The Company is not responsible for problems arising from the User’s device environment or from a network environment without the Company’s fault.
Article 23 Jurisdiction and Governing Law
(1) Matters not specified herein shall be governed by applicable laws.
(2) Lawsuits concerning disputes arising between the Company and the User in connection with the Service shall be filed with the Seoul Central District Court of the Republic of Korea under the Civil Procedure Act and other relevant laws.
(3) The laws of the Republic of Korea shall apply to lawsuits filed between the Company and the User.
Addendum
These Terms of Service will be effective from .
Date of Announcement:
Effective Date: